About Me
Get to know me better
I'm a full-stack developer crafting elegant solutions to complex problems. My journey in tech began with a fascination for how things work, which led me to pursue Computer Science and eventually specialize in web development and artificial intelligence.
My Approach: I believe in writing clean, maintainable code that scales. I'm a strong advocate for test-driven development and continuous integration. I love building apps that are user-friendly and delightful to use.
What I Do: I specialize in building full-stack applications using React, Next.js, and TypeScript. Recently, I've been focusing on integrating AI capabilities into web applications, leveraging technologies like OpenAI's GPT models and TensorFlow.
When I'm not coding, I love reading books, listening to music, playing soccer and tennis and working out in the gym.
Skills & Expertise
A comprehensive overview of my technical proficiencices and tools I work with daily
AI/ML
3Backend
5Cloud
3Database
4Design
2Devops
5Frontend
7Mobile
1Soft Skills
3Testing
2Tools
1Featured Projects
Some of my best work
Work Experience
My professional journey
Technical Support Representative
Gatestone & Co
.full-timeProviding chat support for Shaw Communications telco customers and assisting in solving technical queries related to their Internet, TV, webmail, and online account services.
Maintained first contact resolution at 90 percent and other KPIs every week.
Provided SME support to peers and assisted in resolving their technical queries.
Key Responsibilities:
- Chat/phone support to Shaw telecom customers
- Invent novel solutions to problems related to Internet/TV/Email services
- Assisted new peers in knowledge transfer
Achievements:
- Maintained first contact resolution at 90% and other KPIs weekly.
- Maintained average handling time of 10 minutes per chat.
- Maintained quality at 80% for every chat/phone interaction.
Quality Analysis Engineer
DispatchTrack Software
.full-timePerformed manual testing of web and mobile applications and reduced bugs by 90 % before deploying to production.
Created documentation for bug fixes and upcoming features during deployment.
Provided SME support to peers and assisted in resolving their technical queries.
Key Responsibilities:
- Reduced bugs by 90% prior to deployment
- Created documentation for bug fixes and new product features
- Provided SME support to peers and assisted colleagues in resolving their technical queries
Achievements:
- Reduced bugs by 90% prior to deployment
- Implemented automated testing using testlink to automate redundant test cases
Customer Service Representative
Amazon
.full-timeProvided chat and email support for Amazon.com customers and assisted in queries relating to their orders and online accounts. Maintained an average handling time of 10 minutes and other KPIs on a weekly basis.
Key Responsibilities:
- Provide chat/email support to amazon.com customers
- Maintained my KPIs on a weekly basis
- Collaborated directly with founders on product strategy
Achievements:
- Maintained an average handling time of 10 minutes
- Maintained my negative rate ratio below the weekly limit.
- Maintained a quality of 80% on every chat interaction
Education
My academic background
Front end developer certificate
Scrimba
Front end web development
HTML5, CSS3, JavaScript, React,
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Data Science certificate
BrainStation
Data Science
Python, Pandas, numpy, matplotlib, scikit-learn, heart disease classification
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Master of Science
University of Warwick
Computer Science and Applications
Data Mining, Advanced Specification Methods, Dynamic Web based Systems
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Bachelor of Technology
Sathyabama Institute of Science and Technology
Bioinformatics
Java, Immunology, Data structures and Algorithms,
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Professional credentials and certifications
November 18, 2024
CERTIFICATE
for
Front End developer certificate
Built front-end apps and completed a React project, vanlife.
Scrimba
Credential ID:
cert2uNjfK9m1n23g64ne54XuHcXLov9PXTNJqE
November 21, 2021
CERTIFICATE
for
Data Science Certificate
Python for data analysis, pandas, numpy, matplotlib, scikit-learn, heart disease classification
BrainStation
Get In Touch
Wherever you are in the world, let's work together on your next project.